- cross-posted to:
- memes@lemmy.ml
- cross-posted to:
- memes@lemmy.ml
On some of those late nights, especially when I picked up Indian food, I’d be hungry enough to genuinely consider this
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lol this happened to me once, the driver just went home with my pizza. the restaurant ended up staying open late to cook it again for me ❤️
I’m convinced that the real goal of most tech these days is not to solve problems, but to make them someone else’s problems.
You’re a driver and think we’re not paying you enough? Sorry, our hands are tied, it’s all algorithmic.
You want sick time and health care? Sorry, since your manager is an app you’re technically not an employee but an independent contractor.
You want the food you paid for? Sorry, that’s between you and the driver and/or restaurant. We’re just a mediator.
And then they dupe some of us into blaming the consumers or workers. This is not a problem you can solve with market forces.
They act this way because the regulatory environment allows them to, not because they’re carefully watching what consumers think.
Remember, these are companies that are willing to burn billions to shut down any threats to their business models. By all means, be choosy with where you spend your money and who you work for. But don’t delude yourself into thinking that’s how we win.
It was like this from the beginning, with Google and early digital services being protected from lawsuits because they are ostensibly middlemen.
The thinking was that they’re garage startups that need protection, and… we kinda just never changed that.
The way we win is unionizing, that’s why they’re so scared of that.
In germany union is mandatory. Still have these service.
Are you talking about the workers’ council? That’s not a union.
Oh did not know, thank you.
Yeah, they offer workers some union-like protections, but they wildly vary from employer to employer as to how much power they wield.
A proper union will include things like wage negotiations (group bargaining), worker complaints, worker safety, legal representation, and the ability to strike.
Thats a nice way of putting it. I always just thought of it as inserting themselves into things that worked fine before but now they extract margin from everyone involved.
I used to just phone a local business and someone would who worked for them would bring me food. It worked fine.
our local thai restaurants have gone back to that model. they all share the same delivery guy, but they don’t use doordash. it’s more honest and fair for everyone involved.
A couple of our locals have now. Haven’t used an app in years. It was always a terrible experience and way more expensive.
One of them you can pay by card on delivery, the driver brings a wireless card terminal. Works great.
It still works for so many places, all you need to do is pick up the phone and ask. Some have order forms on their websites too and you usually get a better deal.
But beware, some of those App companies create URLs for businesses (without their knowledge or consent) to reroute your search back to their App.
I think this is just society at this point. So much of my therapy was learning to not let other people make their problem my problem, society seems stuck in that mindset too, you don’t need to solve anything just outsource your problems to someone else, you’ll still have problems but now you can be mad at a person not a concept or obstacle so that’s somehow… better?
This is 100% why these services exist. Running a.business with emplpyees who are delivery deivers is expensive, especially when benefits and insurance are required.
Hence the push for these bull shit “gig work” style apps.
Now you get people who maybe make 10% more as a Door Dasher than they wpuod directly working as say, a Pizza Hut driver dirrctly. Without realizing they are making basically halfnas much because they also get to cover all the backend expense Pizza Hutt wpuld cover.
By all means, be choosy with where you spend your money and who you work for. But don’t delude yourself into thinking that’s how we win.
There should be a bot that responds with this every fucking time somebody says “boycott.”
(I say as someone who has been boycotting several large companies for decades, to zero observable effect.)
yeah i can’t remember the last time i bought nestle baby formula either
$132? So he made off with a small smoothie and a side of fries then?
Door Dash customer service is trash. Used them one time, driver dropped off the wrong order, best that customer service could do was a partial refund as credit. Did a charge back through my bank and uninstalled the app.
I used to live in apartments with an address set up of “(building) letter + (unit) number.” Maps and GPS didn’t direct people to the unit you put in, instead directing every address to the rental office, regardless of what building you actually lived in.
It made deliveries hell. If the space for written directions was available, I would copy/paste directions I had pre-written so the drivers could find my specific unit. I put those directions in both English and Spanish, since so many drivers spoke Spanish primarily.
I was in building L, but the address line wouldn’t let you capitalize letters. So my unit would always print out as “l”, which delivery drivers (who didn’t read my clear instructions) would think was a capital i.
After twice having my food delivered to the wrong address and arguing with drivers about it, I gave up entirely. But both times I contacted Doordash to say my food wasn’t delivered, and thankfully, I got full refunds on both. I should note that the Doordash account was a perk from my workplace, where the fees weren’t included, so maybe having some kind of “premium” account factored into the response. Still, it just wasn’t worth the hassle. The way I see it, the whole point of food delivery is not having to get out of my pajamas and leave the house. If I’m going to have to get dressed and drive across the massive complex to get my food anyway, I might as well just pick it up from the restaurant myself and cut out the middle man.
It’s strange, I’ve literally had zero issues with them. I have had to refund orders a few times, and it’s usually automatically done in seconds. Maybe it’s different in different areas.
Honestly, for years folks on the internet gaslighted me this same way about Amazon.
Oh, they have THE BEST customer service. They would never do that. Any time I’ve had a problem they’ve always fixed it 110%. What did YOU do wrong?
But in reality, my experience was that for a good long stretch, there was an issue with almost every order I placed, and it was a literal coin toss as to whether customer service was going to do the very minimum to make it right or if I was in for a weeks long ordeal just to maybe get some degree of resolution and not get screwed.
So, what I’m saying is, just because YOU personally have had zero issues, that’s absolutely no reason to think it’s “strange” that someone else might have had a different experience with the same business. Personally, I think it’s extremely bizarre that you’d find it strange.
how insulting a “partial refund” at least a full refund for the first few times.
If you’re still using this after it’s happened several times I feel like that’s kind of on you for continuing to use an obviously shit service
I even asked if they could just send another dasher to get my actual order, and they wouldn’t do anything until the next day.
Gig delivery is a rotten model to its core. You are better off learning to cook, driving or walking to pick up your food, or calling the business directly if they have their own drivers. Its hard I know, but so is paying an extra tax on every item, plus service fees, just to have an app do it
What if you’re in a wheelchair and the restaurant doesn’t have drivers?
It goes from “hard” to “absolutely impossible”
Yeah I will concede that handicapped individuals benefit the most from the availability of drivers, but like…the drivers need everyone else to be on board to make a living wage and that doesnt make any sense. Better public transit and assistance programs are a better investment than lining Ubers pockets
Such a person is more likely also dealing with poverty. Do you really think disabled people have the luxury of counting on restaurant food three meals a day?
restaurants don’t produce food. they produce addictive, calorific entertainment products that are genuinely not intended to be consumed all day everyday because you will die.
wat? IDK how the delivery business works, but if I go to pick up a prepaid order for myself and they gave it to somebody else, I don’t lose any money, they’re fucking making it again.
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I was reading an story on Reddit about a guy who worked as a door dash driver, and he basically said that this is the requirement to meet the necessary ROI for a real job. He listed off a million tricks to maximize profits. If you refuse low-cost/low-tip orders, Doordash will tend to prompt you with higher value orders, and give the low-value orders to the people who won’t refuse them, so you can gradually build your way into the premium customer base. If an order will deliver to a low-income area, it’s not always worth the trip back to a high income area by the nice restaurants, so he usually refused those too. It was honestly an awful testimonial to read, everything he listed off screws over his fellow man because Door dash makes it impossible to screw them over for even a penny.
Pictured: every single commenter who came into this thread to blame the victim because they think $130 on delivery is too decadent. Yall should be ashamed of yourselves.
i mean, 130 on delivery is decadent. we all deserve some decadence though. life sucks and decadence is how some of us recharge.
Spending ANY money on a food delivery service unless you physically cannot get it cause you’re laid up or sick or something is a waste of money.
$1 is too decadent, go get your own damn food or make some
I promise you there are conveniences you pay for that other people would call “a waste of money”.
Ok boomer
this is the least appropriate application of this meme I’ve ever seen
As typical with social media comments, half of them aren’t even concerned about the driver blatantly stealing food. It’s about attacking the person using the service without knowing the details. And I don’t think anyone brought up how shitty the drivers gets paid (the ones who actually do the job right).
I know the response - then get another job. That’s silently approving the company’s methodology, nice.
How many people you feeding for $132?
After delivery fees and tips, that’s roughly a meal for 2 people, plus a dessert. And a drink, which the driver left at the restaurant.
I cannot, in any way, shape, or form, justify that kind of money on what you just said. Our grocery pickup to get us the next two weeks was $132 and we were being generous this time.
I knew several people who would have a smoothie or some shit doordashed to work daily while simultaneously complaining they can’t afford food
Maybe they just love melted smoothies and cant figure out how to make them as good as doordash can
What are you ordering? I’ve seen Michelin star restaurants with cheaper options.
Take whatever the price of your food is, multiply it by 1.3-1.5 because restaurants have to make up the 30% they pay the company, then add an extra $30 for taxes, fees, and a tip. Food delivery got boiling frog’d like rideshares after market capture and needing to stop subsidizing post-IPO. Funnily enough drivers are making less than they ever have despite all the price increases, funny how that works.
That could be a family of four or so. After charges, taxes, fees, and tip my husband and I often end up paying $70-80 for delivery food service in the US.
Restaurant bill for 2 yesterday was $350… It’s easily achievable too if you aren’t careful, and no single item seems that expensive until you add it all up.
That’s more than our monthly grocery budget for two…
Must be nice. Our monthly grocery budget for two at the discount grocery store is $600
Must be nice to be able to spend $600 on groceries…
Nicer than starving to death that’s for sure
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I often wonder. What happens if the uber eats guy drives up to your house, puts down the bag, takes a photo, picks the bag back up, and leaves with it?
It’s what the other commenter said. Generally if you’re a good customer they refund you no questions asked.
I actually had a food delivery guy drop off my food but steal a package from my porch. Even with the footage, you should have seen how fast they clammed up.
So food theft, no problem. Other theft “get a subpoena”.
This happens all the time. For the customer, they’ll get a refund if it’s the first time it’s happened to them, but if it keeps happening then they’ll likely be denied refunds after a while, as support will assume the customer is lying to get free food (unless they submit doorbell cam footage, which they often do). For the driver, nothing will happen to them, but if customers keep reporting their food as stolen then eventually the driver will be removed from the platform, as support will assume the driver is stealing.
I’m REALLY surprised that story hasn’t already ended in a class action or some shit. I mean I charge back literally everything even slightly not as advertised and I’ve been banned on zero platforms other than reddit, but that was for pointing out the admin team commiserates actively with child sex slave traffickers.
Reddit will permabanned you for NOT being verifiably evil.
As a past door dash driver, tips should be upfront and unchangeable. It’s ridiculous how many times we’re get a big order and then never tipped, which ended up to be like 6$/h
It’s on the company to pay you properly.
Heavily agree!
But in the USA they don’t, so that’s why we don’t live there anymore and why we don’t do that kind of work anymore either
The shop is just two street corners away, move your ass there and pay for it yourself
“Two street corners”: https://www.google.com/maps/dir/Pita+Stop,+202+Joliet+St,+Dyer,+IN+46311/2600-2798+Squire+Ct,+Dyer,+IN+46311/
You underestimate american suburban development. Yeah, that’s a 45 minute walk, each way.
Yes, it seemed smaller in the map the meme showed. However it is around 6 min by car, I wouldn’t make someone drive that distance for my convenience.
You can’t make someone drive any distance for your convenience. That driver signed up for UberEats, made themselves available for deliveries that day, and then chose to take that particular order.
There are also people who have limited mobility. If it’s 2 street corners away, whats keeping the driver which gets paid from making the delivery instead of fucking off to the other end of town?
Or sick, or busy as hell at home and unable to leave.
but I am le tired
Well, have a nap! ZEN FIRE ZE MISSILES!!
Nah. Cuz frankly, if you are willing to pay that much for a delivered meal, then you deserve for some stupid bullshit to happen. Door dash would not be able to exist in a world with sane and deliberating consumers. You let them take advantage of you, especially if you know how they work and their reputation.
Damn. You are trash.
Dude has a point. 137 dollars? What the fuck are we doing? Why do we keep doing it? Its not entirely the users fault. But like, I dont use any of these services. They’re practically cold food scams.
Is it actually hard to imagine someone ordering food for like 8 people?
8 people on door dash is more than 137, same with Uber Eats. That’d be closer to a 200 dollar bill. My cousin uses it everyday and it has increased his food costs by 40%. Thats insane.
I mean just eating out in general is the most expensive way to feed yourself, does your cousin just not know how to cook?
I personally just have a shit ton of fake accounts so I can cycle through and use the 50% off “new customer” discounts, but trying to do that everyday wouldn’t work LMAO it should be reserved for maybe a weekly thing, a treat for if you’re drunk/stoned on a fri/sat night
My husband used to order most of his meals through delivery services just for convenience and because he earned enough so could afford it. I had never ordered a meal on an app before so we had very different approaches to it when we met. It led to a bit of friction until we figured out a weekly dinner compromise: 3-4 days of home cooked fish/rice/veggies, 2-3 days of easy home cooked meals like salad/pasta/pizza/frozen bao, and 1 day of meal delivery. It’s still not my favorite but my husband compromised his stance much more than I did so I stay graceful about it.
In the long run you’re saving his life. Restaurant food is so calorie dense compared to homemade
I just grew up poor and find the level of fiscal irresponsibility involved in ride sharing your meals appalling. Not one of those “pull yourself up from your bootstraps” guys (there are lots of forces that keep people in poverty), but you might aswell be lighting money on fire if you get doordash.
This person could be getting a catered bbq spread for a family. The idea that you automatically assume this is one person buying something for themselves shows you’re just looking for a reason to be angry.
I could feed 10 people ribs and potato salad and it wouldn’t even come close to breaking a hundo (I usually feed more on labor day). That is the power of doing your own cooking.
What if the customer is incapable of some or all of the chain of tasks required to produce the home cooked equivalent?
Could be they work pretty much their whole waking life, running 3 or more jobs.
Could be they’re disabled and can’t do grocery shopping, or food prep, or cooking.
Before you judge someone, spend a few minutes imagining why exactly the circumstances are the way they are, and aim for a bit beyond the hateboner fantasy you already had in mind, yeah?
You have really made a character there. My 90 yo grandma gets by on getting her groceries delivered. Most places do that themselves since the pandemic (or you can get curbside.) and you dont even have to pay doordash for it.
My aunt did fine getting shopping delivered, until she had a stroke that took out 20% of one hemisphere. Using a kitchen knife after that was downright dangerous. Is she supposed to avoid providing pizza or similar for her kids’ birthday parties in your world?
Just one real world example that took me but seconds. Think beyond your bubble.
It is crazy how much of a price difference there is in between ordering and shopping/cooking. We’re really lucky to have a weekly farmers market with an incredible fish stand. They sell better quality and cheaper fish than Whole Foods so that compounds our savings too.
Well look at you. Why’re you judging someone on buying something and not someone stealing something.
I grew up poor as well but I sorta also think you’re trash.
