• NekoKoneko@lemmy.world
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    18 days ago

    Relatedly, Hisense also forces updates and disables use of the TV if you do not accept the update (via a full screen non-cancelable prompt).

    I learned this the hard way after Hisense broke my TV via an update that I didn’t want and then refused to fix it even after 6 months of escalations and emails.

    • henfredemars@infosec.pub
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      18 days ago

      They’re not alone, either. I had to downgrade my Visio just to use the features that it shipped with. I’m sure this is illegal, but no one cares unless you’re rich.

      • NekoKoneko@lemmy.world
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        18 days ago

        I outright told them it’s illegal, since they are unilaterally altering the terms of any T&C agreements when we started using the TV and materially interfering with our ownership and use of the TV we purchased. They didn’t care. I then sent it to our state attorney general and nothing happened.

        • rainwall@piefed.social
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          18 days ago

          You can likely sue them in small claims court. Many states let you file for a couple hundred dollars and will give you 3x damages if you win.

          The most likely outcome is they settle when the court date approaches or dont show and you win hy default.