• NekoKoneko@lemmy.world
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    3 months ago

    Relatedly, Hisense also forces updates and disables use of the TV if you do not accept the update (via a full screen non-cancelable prompt).

    I learned this the hard way after Hisense broke my TV via an update that I didn’t want and then refused to fix it even after 6 months of escalations and emails.

    • BarneyPiccolo@lemmy.today
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      3 months ago

      My mom has a Hisense TV (because my parents invariably buy the very cheapest they can. They’d get a B&W if they could), and it just started something new - on start up, it now shows a static page of color wash, then you choose a channel. It doesn’t start on the same channel you turned off last night. Must be a new update came through. She let it sit on the screensaver all day, because it never occurred to her to try to change the channel.

      Not a big deal, but weird, and NOBODY asked for this.

    • leoj@piefed.zip
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      3 months ago

      Was gonna say, LG does the same thing.

      So far my only TV that hasn’t forced things in an absurd way has been my Sony… Guess what Sony just did? (Sold their Bravia TV line to TCL…)

    • henfredemars@infosec.pub
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      3 months ago

      They’re not alone, either. I had to downgrade my Visio just to use the features that it shipped with. I’m sure this is illegal, but no one cares unless you’re rich.

      • NekoKoneko@lemmy.world
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        3 months ago

        I outright told them it’s illegal, since they are unilaterally altering the terms of any T&C agreements when we started using the TV and materially interfering with our ownership and use of the TV we purchased. They didn’t care. I then sent it to our state attorney general and nothing happened.

        • rainwall@piefed.social
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          3 months ago

          You can likely sue them in small claims court. Many states let you file for a couple hundred dollars and will give you 3x damages if you win.

          The most likely outcome is they settle when the court date approaches or dont show and you win hy default.

    • roofuskit@lemmy.world
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      3 months ago

      I know they’re different manufacturers, but TCL tried this shit and I just factory reset and never setup the Internet on it. I use an android TV box for the smarts.

      • triptrapper@lemmy.world
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        3 months ago

        I got a TCL last year and it wouldn’t let me use the TV until I set up the internet. After 4 factory resets I figured out how to put it in store demo mode, and plugged in a separate streaming device that connects to the internet. Now I realize I could have connected the TV to the internet and then blocked it at the network level.

        • Peffse@lemmy.world
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          3 months ago

          If you are using a network level block, make sure it’s a black hole and not just a DNS filter. I tried a DNS filter with a Roku and found that they bypass it with hardcoded values, even when the DNS server was statically assigned and DHCP assigned.