If you don’t fluff them up first, then they get upset that you’re too blunt. But if you do add the fluff, then other people get upset that you’re wasting their time with fluff.
Personally, I think a healthy person should be able to accept an email that says like “Please update SomeLibrary to 9.0.2 (or later) by Friday. The maintainers fixed a security issue, and we should upgrade” without crying about how you hurt their feelings, but many people are not healthy.
It is kind of sometimes a can’t-win situation.
If you don’t fluff them up first, then they get upset that you’re too blunt. But if you do add the fluff, then other people get upset that you’re wasting their time with fluff.
Personally, I think a healthy person should be able to accept an email that says like “Please update SomeLibrary to 9.0.2 (or later) by Friday. The maintainers fixed a security issue, and we should upgrade” without crying about how you hurt their feelings, but many people are not healthy.