T-Mobile is forcing legacy Magenta, ONE, and Simple Choice customers onto pricier 5G plans in July — here's what your bill will actually change.

“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

  • John Doe@lemmy.worldEnglish
    15·
    8 days ago

    We switched to US Mobile last October and I’ve kind of been a bit shocked at how good and responsive their customer service is to be a MVNO prepaid utilizing Indian call centers.

    Also, US Mobile partners with all three major carriers, so you can pick your network! They have to use different names because of copyrights but here is the translation: AT&T = Dark Star, Verizon = Warp, T-Mobile= Light Speed

    Their unlimited plans all come with hotspot and start at $25 monthly regular price but they always have promos for new customers and you can prepay for a year of service and get unlimited for as little as around $16 a month. They ALSO always seem to have fantastic prices on the current model Google Pixel base phone and Pro XL, if you’re an Android person like me.

    • John Doe@lemmy.worldEnglish
      1·
      14 hours ago

      Btw, even though I’ve been happy with my service through US Mobile I began the process to port my three numbers to Mint Mobile today. This is because they’re offering three months of unlimited for $15 per line, per month. US Mobile has a promo for $16 a line for four months BUT two of my lines had already received that promo so their system would not let them reapply the discount. Also, this may seem trite but US Mobile is now partnering with (f)Elon Musk’s Starlink and, even though I’m sure it’s a losing battle, I do not wish to willingly float that turd of a human being a dime of my money. But, anyway, I had to pull the plug on Mint Mobile because they stuck a bullshit ‘recovery’ fee ($23.25) and a few bucks sales tax ($3.93) of $27.18 total onto the last payment screen when I was trying to set up three new lines. So fuck Mint Mobile!!! I cannot abide shifty mother fuckers. I’ll pay their goddamn recovery fee when Ryan Reynolds knocks on my door and offers to blow me.