Well, on the one hand… having more demand than you can actually fulfill is the kind of problem most busineses would like to have…
Assuming they’re actually moving a lot of units.
I mean… even if they’re not moving a lot of units, its still broadly a good problem to have -> considerably more people than you thought, want to buy the thing you sell.
So at bare minimum you’ve over delivered in terms of product design.
The extremely obvious capitalist response to that would be to raise prices on that thing. Win win, right? The extra profits go toward more capex to make more future production.
… But they haven’t done that.
They haven’t done that because they care about their image more than their profit margins on this particular product.
And/or because in the current environment… basically, the cost/reward on spending more capex isn’t worth the reputation hit.
The capex spending to meaningfully ramp up production would be so expensive, that it’d end up being a net loss, in terms of reputation damage.
… At least this is my semi-informed guess.
They are not. Sold out in 30 minutes. Lol.
You can sell out a loot of units in 30 minutes…
Bold of you to assume that you can’t sell out hundreds of thousands, if not millions of units in 30 minutes.
This man has never heard of bots
Well the bots got the lion’s share, for sure. They’ll get the machines and frames too.
And bots don’t have to pay for goods or what are you trying to say?
Or they are taking a loss on every deck, controller, sold and we don’t even have a price on the desktop.
Valve is taking a red bloody bath and slowing the bleeding.
Do you have any evidence to suggest that valve released a brand new controller and decided, what out of the goodness of their hearts, to sell it for a loss?
Businesses sell things for a loss all the time, it’s never out of the goodness of their hearts. It’s a strategy to gain market share or to sell other products for a higher margin. Every supermarket you’ve ever been to has products for sale at a loss. Doesn’t make it a good deal for the customer either, just an accounting reality.
So… no evidence?
Yes but valve already has a monopoly on the PC gaming market. Usually companies sell things at a loss to attract you to them so you buy other things while you get the good deal.
In valve’s case, we’re already in the store buying their games. There’s no reason for them to sell it at a loss, because it won’t attract people to steam.
Theres nobody out there saying “wow I would be a PC gamer playing on steam if I had a steam specific controller.”
Maybe that’s the case for the steam machines and steam frame coming up, but I kinda doubt it.
Yeah but this isn’t really the same as the Costco hot dog. It’s a product that’s more expensive than the alternatives (though they don’t have track pads) and steam is the defacto pc gaming software. Other massive companies can barely compete and have to do stuff like epic where they give games out for free (exactly the kind of tactic you’re talking about). My sarcastic comment about the kindness of their heart is because I personally can’t see another reason to do that. That’s why I asked for any evidence - an interview, a tweet from someone who would know, an article, anything other than a hunch.
sarcastic comment about the kindness of their heart is because I personally can’t see another reason to do that
Exactly you can’t personally see it so i explained it to you lol
They could’ve sold it at twice the price I’d still would’ve bought one tho?
As someone who works in retail, even our best sales at our store will still make us around a 10% profit. Our normal GP for items sits around 30% to 40%, so while it is less than that we almost never actually sell things for a real loss.
Why should they take a loss on the controller? There is no RAM or other parts affected by the price hikes in it. Also they announced the price only shortly before launch. Why should they have chosen a price that does not cover the costs? This does not make any sense.
Well, at least it’s an update. I was just about to post in here if anyone had received a purchase link from their reservation yet. I made mine on May 10th; maybe that means I’ll be in the “this year” batch.
Or maybe you’ll get the link tomorrow and it will ship alarmingly fast like mine! ¯\(ツ)/¯
Yup, I got mine on day one (spam that F5 ppl) and it was here on the second day, surprised me, pleasantly, they said a week.
I made my reservation in the first minutes when it was possible and clicked the buying link as soon as I got one sent. The controller was delivered 10 days ago. I am located in Germany.
You can now see the estimated delivery date on the Steam Controller page!
I made my reservation request on May 8th at 11am, and I got my purchase invitation on June 15th at 9pm. Hope that helps.
I didn’t think to reserve it before the 12th. So mine says 2027. I just thought they’d meet demand.
I made my reservation on May 9th and it shows December.
same here.
I’m in the US. Reservations opened at 12pm May 8th, I queued up by 12:01, got my link to purchase last Thursday with the controller arriving a few days ago. Based on that and considering there were likely a lot of reservations placed over those two days, my gut says that you might be waiting a while, unfortunately.
Oh they’re showing estimates now? Let’s check.
:(
I put my order in about 30 minutes after the reservation queue went live and I also show a September estimated date. I’m interested, when did you get your reservation in?
I don’t remember for sure, I think it was early afternoon that day?
Edit: Got the confirmation email from my reservation 1:10pm May 8th
Did everyone get a confirmation email?
I didn’t get any confirmation
Might want to check the status on the reservation page then
But yes you should’ve gotten an email
Could also maybe ask support to resend you the email if possible
That’s a good idea. I can do that. Thanks
If it helps. That is the “earliest estimate”
Pretty sure, every controller they have is going to go out with the Frame or the Machine from now til then. Need to justify the (almost guaranteed) $1000+ MSRP.
Made my reservation just a bit after 1am on the 9th… :'(
Man this sucks. Not angry with Valve, it seems they far, FAR underestimated demand, but with the entire industry being on fire I also sort of understand. I’m a computer guy and when people want to buy hardware from me I spiral in to a dark place because it’s practically impossible and my prices are so huge they’d be insane to even speak to me again.
Think of it like this,this estimates everyone buying it. It can only get better from this. I got dec. 26
i got the same estimate and i placed my reservation like an hour after they opened :c
I’m very happy I managed to snag one. For anyone waiting: it’ll be worth it.
I reserved on May 15th, and mine says 2027 ship date. “Some” is doing a lot of heavy lifting in that title.
Seems valve really cocked up the launch if the first orders are going to take more than 6 months to fill.
They got the first shipment of manufactured controllers - one estimate is around 40k based on some import data - and sold them out in minutes, then started taking backorders.
This worries me that this is foreshadowing the situation with the Steam Machine
I have no doubt it is with the way the prices have been with memory and gas for a while now at this point. Not necessarily Valve’s fault, but it’s gonna suck ass regardless.
My wife was supposed to get hers for Mother’s Day. Now she’s hoping Christmas? But even that’s iffy at this point.
“Your present is still being manufactured, please hold”
“Oh honey, I’ll cherish this “Estimated Time of Shipping : Next May” email close to my heart whenever I need to feel appreciated for being a mother.”
I hope she eventually enjoys it. I just wanted to make a joke of a shitty situation you ended up in.
I can wait. There’s no rush
“So behind”
They’re dealing with exorbitant demand during a time when tech and hardware prices are skyrocketing. They’re doing quite well given the circumstances, imo.
yay got my notification today. Reserved on the 8th. Just leaving this here as some hope to the people that haven’t received anythng yet
It very much depends on where in the world you are. I reserved mine at 1am on the 9th, not long after they opened the reservations (because of the time difference, I’m in Sweden), and it says my estimate is in december this year… :(
i am in germany so i don’t think it should be much different for you. I don’t remember the exact time but the system said it was still on the 8th.
The longer the controller has been out, the less hyped I have become about it. At this point, I’m probably gonna end up in the future buying some other controller and calling it good.
Definitely need something better than my PowerA switch controller since I don’t like how the triggers and bumpers are all or nothing, but I’ve basically lost all hype for a Steam controller.
People that require a controller for their living room pc are the target market. Or those that want to prioritize inputs over anything else.
Otherwise, there are many cheaper alternatives. There are also many more premium controller out their.
Scarcity may have saved you from holding a awkward symmetrical sticks controller with two giant trackpads that need SteamInput to be useful.
The deck and this thing will be garbage for couch play. You ain’t wrong though.
My wife uses her Steam Controller for playing games on the sofa via Steam Link on our Apple TV. It’s perfect for it.
I’ve been playing tons of games with this on my couch, currently playing RE9, and I love it. Trackpad + gyro is an amazing combo for aiming with a controller. I’ve been wanting this exact controller for years since I got my Steam Deck andit was worth it, especially for couch play.
It’s a really good controller, if you want trackpads/backbuttons/gyro/etc it’s hard to beat. That said, it is just a controller. If you don’t need those features you can definitely find other options.
You can look into the 8BitDo Ultimate 2 Wireless. It is what I use, comes with a charging dock, TMR sticks, and I’m sure some other things you might like.
I liked it so much I got two more for my friends who really liked how the sticks felt. It was $60 when I got them all. :-)
In was looking into something like an 8BitDo or seeing how good Turtle Beach is.
I’m sorry I didn’t realize before, but happy cake day! 🎂
I haven’t used Turtle Beach since the 360, so I can’t give you much there. I’ve had the 8BitDo since before Christmas last year and it is solid!
The dock holds the USB receiver so it works both on Fedora and Windows when I switch between them. Steam seems to recognize it as its own thing, and if you hold the B button when taking it off the dock or using the middle power button, it’ll switch to SDL mode and allow you to map the back paddles and the extra top bumper buttons to whatever you want! Plus the gyro stuff, but I don’t use that.
Hopefully that helps you a little more in your search! LTT (LinusTechTips) did a video on YouTube about a few third party controllers. You might watch that also to see if one of the controllers they show in that video suits your needs more! :-)
I forgot I even set cake day to this day. Not gonna lie, it’s probably a random date I set because I don’t want other knowing my real cake day.
Thanks for the info, too.
If you just want a new controller, look into the Gamesir brand. TMR sticks and hall effect triggers.
I completely forgot about the reservation and only got it in 4 hours later. Estimated is December 2026.
I put in my reservation on May 14th and it’s showing availability in 2027 for me. It’s kind of killing my interest to be honest. That’s a long wait.
Mine shows 2027 estimate :( was hoping to replace my Vader 5 Pro with its pretty abysmal software situation with the Steam Controller soon, but I guess not
Can the Vader 5 Pro just use Steam Input? I thought there was an “Allow Third Party Apps to take over” setting.
I was looking at one of those but not having Steam Input would be a deal breaker. I am so tired of expensive hardware having shite software. It isn’t a hard problem to solve - they just don’t want to
Yes that setting does exist, and it does work by letting Steam directly take over control of all the extra buttons on the controller… HOWEVER. It does a really bizarre thing where Steam will see multiple instances of the controller, one is the “correct” one, another is a basic Xbox 360 controller, and if you happen to power cycle the controller while Steam is running, then often the controller will not work at all anymore until you shut down Steam, then power cycle the controller again, then start up Steam again. I’ve seen other people reporting even more duplicates in Steam too, potentially based on whether you’ve installed Steam’s extended Xbox controller driver? Not totally sure.
Also, while Steam is open, the controller doesn’t work at all with any games not launched through Steam (game pass games, other launchers, etc.). There are workarounds for this, but still annoying.
It is supported in ReWASD now, but I think that gets fiddly when you have ReWASD and Steam running at the same time; I haven’t really tried a proper setup in ReWASD yet.
Overall, just a very frustrating and inconsistent experience. When it’s working, I really love it, but then there are nights where I spend 3 hours troubleshooting instead of just playing games.
Hmm okay you’ve given me a lot to think about. Thank you for this. I really appreciate the honesty
Sad, mine is in 2027 and I got in on day 2 when they opened pre-orders as I missed initial announcement.
