I was pushed into a university IT call center with no training in actual computer skills and felt like this. But after fumbling through some calls it was 40% getting people to reboot, 40% getting people to reboot despite their lies that they already did, 15% problems I actually happened to know the answer to from home PC use, and 5% “Let me ask the specialist”.
That’s 1. level support, for the “what is a driver?” types. If only there really was a SHIBOLEET shortcut to 2. or 3. level for dev and tech people irl.
I billed 6 hours for troubleshooting something that was broken because the cable was not plugged in despite them saying it was.
I got him to recheck the cable by telling him to pull it out and clean the contact surfaces.
Tell them to swap ends, then you know both ends were reseated at minimum
One great tip for Windows: If you have an annoying issue that tends to be solved by restarting, a lot of the time you can achieve the same result by logging out, then logging in. Even many drivers run at user level, so they shut off that way.
What’s the benefit? On SSDs, it’s like 3 seconds longer to do a full reboot, maybe 15 if it has updates to finish.
Don’t half ass it, whole ass it.
Get Zorin or any other flavor of Linux instead! Windows 11 has unbelievable performance issues, not to mention tracking, ads, AI shit crammed down your throat.
a reboot on your computer only takes 3 seconds longer than a logout and login?! I don’t reboot often, but on my computer, during a startup from powered off state, even just getting the Grub menu to show up takes 3 seconds.
My laptop is 4 years old and I remember startup being much faster when it was newer though.
It was hyperbole.
If you needed to use hyperbole then you obviously knew the exact reason why he recommended a logout/login first, dunno why you chose to be so insufferable. Then we’re talking about supporting users and you recommend installing Linux like it’s a viable option. C’mon man.
🤡🤡
If you’re admitting it was hyperbole why are you being so condescending?
Is this still the internet? Am I allowed to exaggerate and give estimations? If your feelings were hurt, toughen up, no one was condescending.
Not everyone has SSDs.
Nearly every new computer for the last 10 years is sata ssd or nvme. If you buult your own and didn’t use ssd, you made a bad choice.
Not everyone has a computer made in the last ten years. It’s still good advice for folks with old computers. No need to be condescending.
Lmao go fuck yourself. No one was condescending, I have 10+ year old computers. If yours is old, suck it up, it will take longer.
I may be giving tips for Windows, but I use CachyOS.
That’s good, my comment was for anyone. Anything is better than windows nowadays.
