It’s amazing how they can write such an article with no mentions of AI datacenters - the dominant factor for increased electricity and fresh water usage. This data is pretty much on the surface. I’ve decided to even double-check my sources, and brief googling (or duckduckgo-ing) confirms that the Netherlands has already hosted numerous of them. How did the article not even mention this? Do nos.nl’s shareholders have fingers in the AI money bin too, or?..
(That’s how their cancellation website looks. Broken year selector, and their auto-generated response to my original email said I need to fill my personal number which they’ve said is “0000”.)
Thanks for the response!
EU law says it can’t be more difficult to cancel a subscription than it was to begin one.
I’m also asking because I feel powerless (and wronged) but I don’t know my rights very well yet.
I think the point around them wanting a couple more months is a key point though. Why are they expecting that?
They have a statement in their agreement that cancellations have a 1-month notice period and are monthly, so that’s up to 2 months. After I’ve sent them the original email, I thought their follow-up money request is a glitch so I’ve declined that. I got worried later when they’ve started sending me emails implying debt collection services, and at that time I’ve sent them another super-formal email + did manage to go through their (still quite broken) website. The company’s view is that I haven’t gone to their website so my cancellation original email counts for nothing, and they simply ignore any of my mentions or screenshots of the broken website as well.
So their perspective, if I understand it correctly, is that I’ve only cancelled much later and I still need to pay for 2 extra months.
Same. Funnily, after I’ve researched the cost (=> supply/demand) graph, I’ve started using it on my home which is currently on a fixed day/night granularity. I still schedule heavy stuff for a bit after midday or a bit after midnight when possible (and usually it’s possible).