Having worked at a fast food burger place, there’s absolutely people that will order a “cheeseburger” and be surprised when there’s cheese. Not many, but it happened to me a couple times. We were also trained that “plain” means no onion and pickle, but leave the ketchup and mustard on as that’s how our PoS defined the term.

Was the stream in a language you don’t know? I honestly don’t know how you could misinterpret what was happening so poorly that you’d think any of that was true.

But none of that happens in the game…

Tracking the guy down. No way to legally acquire the info you would need.