when you go in with the plan of saying “one coffee please” and you know how to say it and you think you know how to pay for it, and then you get a question you don’t understand after “hello”, that is something i can relate to
i guess it’s probably different in canada, where english is a majority language, so you can basically assume everyone speaks it, but when i was driving through germany, i first tried using my rusty german, and if/when i reached my limits, i asked if they spoke english
and also it’s a challenge for oneself, i wouldn’t want to take that away from people, although i can see how it can be frustrating when a long queue halts for some time due to communication issues