• TrickDacy@lemmy.world
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    2 months ago

    Okay everyone here hates the BBB and I’m wondering what I missed. My only experience with them has been that they helped me get an insurance company to do the right thing. And it worked perfectly.

    • hypnicjerk@lemmy.world
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      2 months ago

      it’s not that they’re useless, it’s that they’re self-serving and parasitic. actually providing a service is incidental at best to lining their pockets.

      • TrickDacy@lemmy.world
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        2 months ago

        In my situation, I went from hopelessly being screwed out of hundreds of dollars to having that cash in hand because the insurance company felt consequences coming. I still haven’t been told what the BBB does that’s so horrible. I’m genuinely curious. I understand they can do good and bad. I’m asking specifically about the bad.

        • hypnicjerk@lemmy.world
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          2 months ago

          ‘the bad’ is that they shake companies down and give them bad ratings not based on how they treat consumers, but how they treat the BBB. meaning if they don’t pay up and make other concessions to let the BBB twist their arm, they get bad grades.