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The original was posted on /r/antiwork by /u/wrathofotters on 2026-04-07 20:27:28+00:00.

I got put on a corrective action plan for asking a caller not to scream at me and then disconnecting the call when they refused to stop. I was told I was unprofessional and didn’t express a willingness to help. I’m told “You need to be more compassionate. They are patients and they are ill”

I’m chronically ill and I’m always having to call doctors offices, pharmacies, etc. It amazes me how rude and hurried the people on the phone there are. They drop the ball on things all the time and never apologize. If I spoke to anyone like that at my job I would be fired on the spot. Yet I’m told “Be compassionate. Their job is hard and they are burnt out”

Yet I’m always expected to be endlessly patient, subservient, and “have a smile in my voice”

I’m wondering when it will be my turn to receive the compassion that is always demanded of me