I’d guess it is about “non-western platforms”

Thank you and yikes, instead of boosting funding into their lifeline, they resort to cut corners improve efficiency by sorting calls with AI. Seems a tad unethical, to do this in a field where every second counts and the consequences mean life or death… But hey, i guess more taxes for the rich is socialism and you can’t have that, slippery slope towards communism. /s

Geoblocked article, please someone tell me this is just ragebait and not real?!