Looks interesting, but chrome only is a showstopper

I was recently contemplating opening as many support tickets as possible at these companies, purposefully being difficult so that the case cannot be “solved” by a bot. Then, I’d start automating the creation of these tickets with AI and report back what percentage of my fake tickets were able to fool their AI without human intervention.

It’s still useful to have an actual “study” (I’d rather call it a POC) with hard data you can point to, rather than just “trust me bro”.